Responsible Gaming
at 7pp7
7pp7 believes that gaming should always be enjoyable, safe, and within your control. Our responsible gaming framework gives every player in Bangladesh the tools, knowledge, and support to make informed decisions about how they play.
Gaming Should Always Be Fun
At 7pp7, we are deeply committed to fostering a safe and responsible gaming environment for every player across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, and beyond. We recognise that while the vast majority of our players enjoy casino games, cricket betting, and slots purely as entertainment, a small number of individuals may develop patterns of play that can cause financial or emotional harm.
Responsible gaming is not an afterthought at 7pp7 — it is a core pillar of how we operate. We have built a comprehensive suite of player protection tools directly into the platform, covering deposit limits, loss limits, session time controls, cool-off periods, and full self-exclusion options. Every registered player has access to these tools at any time, free of charge, with no waiting period for the most protective options.
We also invest significantly in staff training so that our 24/7 English-language support team can recognise early warning signs of problematic gambling behaviour and respond with sensitivity, discretion, and practical guidance. If you are ever concerned about your own play — or the play of someone close to you — our team is always ready to help.
The information on this page explains the full range of responsible gaming tools available at 7pp7, describes the signs that gambling may be becoming a problem, and provides guidance on how to seek help. We encourage every player to read it carefully and make use of the tools available. Remember: gambling at 7pp7 is strictly for adults aged 21 and above.
Tools Designed to Keep You in Control
Every 7pp7 player has free and immediate access to the following responsible gaming tools. You can activate or adjust any of these tools at any time by contacting our support team or accessing your account settings.
Deposit Limits
Set a maximum amount you are willing to deposit into your 7pp7 account on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits are accepted until the period resets. Reductions take effect immediately; increases require a 24-hour cooling-off period for your protection.
Loss Limits
Define the maximum net loss you are comfortable with over a given daily, weekly, or monthly period. Once that threshold is reached, the platform will prevent further wagering for the remainder of the period. This tool is especially useful for players who want firm boundaries on their potential downside.
Session Time Limits
Set a maximum session duration in hours and minutes. When your session limit is reached, you will receive a clear notification and the platform will prompt you to take a break. You can also enable periodic reminders at set intervals — for example, every 30 minutes — to stay aware of how long you have been playing.
Cool-Off Period
A cool-off period temporarily suspends your ability to wager for a short, defined duration — from 24 hours up to 6 weeks. During a cool-off, you retain access to your account balance and can make withdrawals, but all betting and gaming functionality is disabled. This is ideal when you feel you need a brief step back.
Self-Exclusion
Self-exclusion is the most powerful tool available. You can request a self-exclusion for a period of 6 months, 1 year, 2 years, 5 years, or permanently. During self-exclusion, your account is fully suspended, all marketing communications cease immediately, and you cannot create a new account. This option takes effect within 24 hours of request.
Reality Check Reminders
Reality check pop-ups appear at intervals you choose during an active gaming session, displaying how long you have been playing and your net win or loss for that session. These brief but important reminders help break the flow of extended play and encourage conscious decision-making about whether to continue.
How to Set Your Protection Tools
All responsible gaming tools at 7pp7 are available directly through your player account settings or via our 24/7 support team. There is no application process, no fee, and no waiting period for protective measures such as deposit limit reductions, cool-off periods, and self-exclusion.
To activate any tool, log in to your 7pp7 account and navigate to the Responsible Gaming section within your profile settings. From there you can view your current limits, set new ones, request a cool-off, or initiate self-exclusion. Alternatively, you can contact our support team by email at any time and a trained agent will implement your request immediately.
If you request an increase to a deposit or loss limit, a mandatory 24-hour waiting period applies before the increase takes effect. This delay is intentional — it provides time to reflect and ensures that limit increases are a considered decision, not an impulsive one made during an active session.
Limit Options at a Glance
| Tool | Duration Options | Status |
|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Available Now |
| Loss Limit | Daily / Weekly / Monthly | Available Now |
| Session Time Limit | Per session (custom hours) | Available Now |
| Reality Check | Every 15 / 30 / 60 mins | Available Now |
| Cool-Off Period | 24 hrs / 1 wk / 2 wks / 6 wks | Available Now |
| Self-Exclusion | 6 months / 1 yr / 2 yrs / 5 yrs / Permanent | Available Now |
| Limit Increase | Any category | 24-hr delay |
Recognising Problem Gambling
Problem gambling can develop gradually and is not always easy to recognise in yourself. The following signs may indicate that gambling is becoming harmful. If you identify with any of these, we strongly encourage you to use our tools or contact our support team.
Keeping Under-21s Safe
7pp7 operates a strict 21+ age policy. Every new account is subject to identity and age verification through our KYC process, which requires government-issued identification. Any account found to belong to an individual under the age of 21 will be closed immediately and all funds returned.
If you share a device with younger family members — including children, teenagers, or young adults under 21 — we strongly recommend activating parental control software to prevent access to gambling websites. Several free and paid solutions are widely available and effective at filtering gambling content.
We also ask parents and guardians to keep their 7pp7 login credentials strictly private. Never save your password on a shared device, and always log out fully after each session. If you suspect a minor has accessed your account or created their own, contact us immediately at [email protected].
Support Beyond 7pp7
7pp7's in-platform tools and support team are your first line of defence. However, we also recognise that some players may benefit from independent, professional support. If you feel that gambling is seriously affecting your life, please consider reaching out to a qualified counsellor, therapist, or support organisation in Bangladesh.
Talking to a trusted friend, family member, or community leader about your concerns can also be a powerful first step. You do not need to face this alone, and seeking help is a sign of strength, not weakness.
Our support team can help signpost you to appropriate external resources upon request. Simply email us and a member of our player protection team will respond with guidance tailored to your situation.
Need Help Right Now?
If you are concerned about your gambling — or the gambling of someone you care about — our responsible gaming support team is available 24 hours a day, seven days a week. Write to us and a trained agent will respond promptly, with empathy and complete confidentiality.
Play Smart. Play Safe. Play at 7pp7.
Now that you know about the responsible gaming tools available to you, feel free to explore 7pp7's cricket betting, slots, and casino games — all designed for Bangladeshi players who enjoy gaming as entertainment.